Orders:

Orders are processed and shipped within two days of confirmation. Under certain circumstances shipping methods are determined by weight, size or destination of the order. We will use the most cost effective shipping method. A handling charge of $9.95 per item (package) will be added to each order. Orders are shipped via UPS standard ground service. Shipping charges are calculated at UPS Residential Delivery rates from Supplier's address. Freight charges are subject to dimension/oversize carrier weight regulations. Shippping fees are non-refundable.

Back orders:

Back orders will ship when product becomes available.

Loss/Damage/Shortages:

Claims for lost shipment, damage or shortages must be reported within 8 days of delivery/expected delivery date.

Returns:

We will consider all reasonable requests for the return of merchandise for credit, however merchandise damaged by fire, floods, natural disaster or improper storage are not returnable. Return Merchandise Authorization Number (RMA#) is required on the shipping label for product returns, or they will be refused. RMA# are valid for 30 days. All non defective items are subject to a 20% restocking fee. Freight on merchandise being returned to Supplier is to be prepaid. Merchandise will be credited at original invoice price less freight, handling charges and restocking fees. Merchandise must be returned in original mfg box with enclosed documentation. No returns or credit request accepted after 30 days of invoice/ship date.

Cancelations:

Cancelation request must be emailed and must state: "Cancelled". Before credit can be given, proof of cancellation must be produced and product returned.

Payment:

All Major Credit Cards and Pay Pal accounts are accepted.